Printer Problem? It May Be Software

When a printer won't cooperate, people often assume it's dead. But a surprising number of issues are software: the wrong driver, a dropped Wi-Fi connection, or a print queue that's jammed with stuck jobs.

It's frustrating to replace a printer that was never actually broken. Drivers, network hiccups and stuck queues cause a huge share of 'my printer won't work' calls — and ruling those out first can save you the cost of a whole new machine.

What we check first

• Driver problems and reinstalls
• Wi-Fi and network connection
• Print-queue errors that block everything

Before you replace a working printer, let us rule out the software side. Bring it to InfixCorp for a free diagnostic.